Privacy Policy

Loeding and Loeding PLLC

Effective Date: September 11, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Loeding and Loeding PLLC (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.

All text messaging originator opt-in data and consent records are kept strictly confidential.

1. Information We Collect

We collect the following types of information when you use our website or services.

Personal Information

  • Name, email address, phone number, and physical address.

  • Payment information when you make a purchase or request a quote.

  • Opt-in records and timestamps for all communication channels, including SMS and email.

Non-Personal Information

  • IP address, browser type, and device information.

  • Website usage patterns and analytics.

  • Cookies and similar tracking technologies.

Customer Communication

  • Records of inquiries and service requests.

  • Appointment details and preferences.

  • Service history and feedback.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and improving our services.

  • Processing transactions and payments.

  • Communicating with you about inquiries, appointments, service updates, and promotions where permitted and consented to.

  • Enhancing website functionality and user experience.

  • Maintaining security and preventing fraud.

  • Maintaining records of your communication preferences and consent.

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support communications, and important updates.

Opt-In & Consent

  • You will receive SMS messages only after explicitly opting in.

  • We maintain timestamped records of all opt-in actions.

  • We comply with the Telephone Consumer Protection Act (TCPA) and other applicable laws.

Opt-Out Instructions

  • You may cancel SMS notifications at any time by replying STOP to a text message.

  • You will receive a final confirmation message, and no further messages will be sent unless you opt in again.

  • All opt-out requests are processed promptly.

Message Frequency & Content

  • Message frequency varies based on your interactions with our business.

  • Messages will relate directly to the services you have requested or consented to receive.

  • Promotional messages are sent only when the required consent has been obtained.

Help & Support

For assistance, reply HELP to any SMS message or contact us at ryan@ryanloeding.com.

Customer support is available during regular business hours.

Carrier Information

  • Standard message and data rates may apply.

  • Carriers are not liable for delayed or undelivered messages.

  • Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with subcontractors that support our services, such as customer service providers and SMS delivery providers, solely as necessary to provide those services.

All other categories of use exclude text messaging originator opt-in data and consent records. This information will not be shared with third parties for unrelated purposes.

We implement reasonable data protection measures to safeguard SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information.

We may share certain information in the following circumstances.

Service Providers

  • Third-party vendors who assist with our business operations, such as payment processing and appointment scheduling.

  • SMS aggregators and messaging providers, solely as necessary to deliver messages you have consented to receive.

  • Service providers that are contractually required to maintain appropriate confidentiality and security safeguards.

Legal Compliance

We may disclose information when necessary to:

  • Comply with applicable laws or legal processes.

  • Respond to valid law enforcement requests or court orders.

  • Protect our rights, property, or security.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of the transaction. Any such transfer will remain subject to applicable privacy obligations and protections.

SMS Opt-In Data Restriction: All the above categories exclude text messaging originator opt-in data and consent records. This information will not be shared with third parties, except with aggregators and providers of text messaging services as necessary to deliver the messages you have consented to receive.

5. Data Security

We implement and maintain reasonable security measures to protect your personal information, including:

  • Encryption of sensitive data in transit and at rest, where appropriate.

  • Secure access controls and authentication mechanisms.

  • Regular security assessments and updates.

  • Employee training on data protection.

  • Breach notification procedures in accordance with applicable laws.

  • Secure backup systems and disaster recovery procedures.

Despite these safeguards, no method of transmission over the internet or electronic storage is completely secure. We strive to use commercially reasonable measures to protect your information but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic and user behavior.

  • Remember your preferences.

  • Improve website functionality and user experience.

  • Measure the effectiveness of our services.

You may manage cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

7. Your Rights & Choices

Depending on applicable law, you may have the right to:

  • Access, update, or request deletion of your personal information.

  • Opt out of marketing emails by clicking “Unsubscribe” in our emails.

  • Opt out of SMS messages by replying STOP.

  • Request information about how we process your personal information.

  • Withdraw consent for future communications at any time.

  • Lodge a complaint with a supervisory authority if you believe your privacy rights have been violated.

To exercise these rights, please contact us using the information provided in Section 10.

8. Third-Party Links

Our website may contain links to third-party websites, including online reservation platforms, mapping services, and social media websites.

Loeding and Loeding PLLC is not responsible for the privacy practices, policies, or content of third-party websites. We encourage you to review the privacy policies of any external websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.

The latest version will be available on our website and will include its effective date. For significant changes, we may provide notice by email or through a notice on our website.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Loeding and Loeding PLLC

Phone: (623) 695-8718

Email: ryan@ryanloeding.com

Website: https://www.ryanloeding.com

By using our website and services, you acknowledge this Privacy Policy and consent to the collection and use of information as described herein, subject to applicable law and any consent requirements that apply.